| | Your very own support system |
| From the moment you make an enquiry about or place an order for a new Mercedes-Benz, you’ll have access to our Customer Support Unit. Think of them as your personal assistant throughout the process of buying your car and throughout the ownership of your Mercedes-Benz. |
| The customer support unit will very quickly start to get a really good idea of your preferences and requirements and how they can best help you. |
| They have been trained to offer you an exceptional account management service – with all the advice and information you could possibly want about buying, collecting, owning and servicing your Mercedes-Benz. |
| You needn’t worry that they’ll try and sell you anything, they’re purely there to help. Our Customer Support Unit will: |
 | Look after you throughout the ownership of your Mercedes | | Help arrange test drives | | Put you in contact with key members of staff if required | | Remind you about your service and MOT requirements | | Keep you informed about special events and promotions |
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| Chelmsford - Susan | | Colchester - Natalie | | Ipswich - Karen | | Lakeside - Kim | | Southend - Sara |
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Please feel free to phone us for any aspect of buying and owning a Mercedes-Benz, just call 0800 389 8335
Sue Cleveland
CRM Manager |
| Chelmsford Mercedes-Benz | | Colchester Mercedes-Benz | | Ipswich Mercedes-Benz | | Lakeside Mercedes-Benz | | Southend Mercedes-Benz | | Witham Mercedes-Benz |
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