| | Customer Recommendation Score |
| To ensure we continually deliver the best service, Mercedes-Benz constantly scrutinise and rank all Official Workshops based on feedback from our customers. The percentage figure above represents the actual score awarded to Tony Purslow by our customers based on service events between 1st January 2008 and 31st August 2008. |
Our technicians are guaranteed to have up-to-the minute training and they are a of a specified quality for diagnosis, service or repair. This ensures that they maintain the high standards of knowledge and expertise that are set by the engineers at Mercedes-Benz factories.
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| More than 'just a service' |
Service books are stamped once all the necessary checks and maintenance have been completed to the standards set by the engineers who built the cars in the first place.
As Mercedes-Benz Official Workshops, all Tony Purslow workshops are part of the Motor Industry Code of Practice for Service and Repair, guaranteeing commitment to an open, fair and reasonable way of doing business and ensuring the best possible customer experience.
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