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Better service all round
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Putting you at the centre

Better service all round
Taking your car to a Mercedes-Benz Official Workshop gives you the satisfaction of knowing that the technicians who work on it have met our exacting standards of competence and efficiency. They keep abreast of product developments. They’ll accurately assess your service needs. And they’ll only use approved quality parts.

We are constantly striving to improve our service to you, the customer. In fact, we’ve come up with a plan to ensure you receive the best possible service at Mercedes-Benz Official Workshop.

• We book you in at a time that suits you.
• We give you your very own service team manager.
• We talk you through the work that needs to be done.
• Our specialist service teams get the very best out of your
Mercedes-Benz.
• We’re always on call to keep you updated and won't carry out any additional work without contacting you.
• We take the time to explain what we’ve done.

This plan will be standard across our Official Workshop network by 2005. And that’s good news for Mercedes-Benz drivers throughout the UK. Because the reliability of your Mercedes-Benz is as important to us as it is to you.
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