 | Damage occurring due to inadequate care or environmental influences on the vehicle. |
| Damage from intentional or negligent conduct on the part of the vehicle owner or driver. |
| Problems occurring as a result of a violation of valid laws. This applies in particular if the vehicle is driven by an unauthorised person or if more passengers are carried than is legal. |
| Damage resulting from alterations to the vehicle or the installation of parts not approved by Daimler AG. |
| Problems arising from repairs performed in a way not compliant with the manufacturer’s specifications. |
| Damage resulting from participation in motor sport competitions, military exercises, disaster relief work and similar activities and events. |
| Acts of war, internal unrest, earthquakes or force majeure of any other kind. |
| If repair recommendations given by a Mercedes-Benz Official Workshop in the course of an inspection have not been followed. |
| If defects of which the purchaser was aware were not immediately rectified at a specialised workshop according to the manufacturer’s instructions. |
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