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It's late, it's dark, you're miles from home and the terrible shock that you have been involved in an accident is beginning to sink in. The stress of getting home and making the initial report is upsetting enough and that's before you even begin to think about sorting out the insurance claim and repairing the damage. That's why we are here to help. All you need to do is call us, whether you are to blame dfor the accident or not and we'll take care of absolutely everything for you, 24 hours a day, 365 days a year.
In the event of the accident not being your fault you may be entitled to a like for like vehicle for the duration of your repairs.
How we will help you...
* Answer your call 24 hours a day 365 days a year.
* Have your damaged vehicle recovered to our Approved Bodyshop if its immobilised and provide full management of the repairs to safegaurd the manufacturer's warranties and ensure safety standards are maintained - free of charge to customers.
If proven to be a non fault accident with a third party we will....
* Arrange a comarative replacement vehicle to keep you on the road whilst your vehicle is being repaired.
* Liaise with your insurance company to have the repairs authorised and repaired at our Manufacturer Approved Bodyshop.
* Deal with the recovery of your uninsured losses.
If it is a fault accident we will...
* Liaise with our Manufacturer Approved Bodyshop to ensure your repairs are guaranteed, using genuine Mercedes-Benz replacement parts.
* Endeavor to keep you mobile for the duration of your repairs (subject to your insurance policy and courtesy car availability)
Accident Line Number: 0800 408 0314
For further information and a brochure please call us on 01202 666330. Terms and conditions Apply
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