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Roadside Assistance
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Roadside Assistance

24 hours a day, 7 days a week, 365 days a year

Roadside Assistance
Anytime, anywhere. Guaranteed.
Of course it happens. The unforeseen incident, the unexpected problem.

But what really counts is how quickly your van is up and running again. So rest assured that our 'Service 24h' means exactly that.

Immediate access to Roadside Assistance is available 24 hours a day, 365 days a year; not just in the UK, but all the way across central Europe as well.
Service 24h
Roadside assistance to keep your business running 24 hours a day.

Van: Service 24h - 00800 3777 7777 and +44 (0) 207 660 9991*
Truck: Service 24h - 00800 5777 7777 and +44 (0) 207 660 9992*

From Inverness in the north to Ashford and St. Austell in the south, the UK dealer network operates over 130 fully equipped Sprinter service vans dedicated exclusively to Service 24h activities. Night or day, one call to our Customer Assistance Centre hotline will result in the nearest Mercedes-Benz dealer sending out a qualified Service 24h technician without delay.

* Calling the first number shown here is free of charge from landlines and mobile phones. If you have any trouble getting through, please dial the second number instead, as some network providers now block the use of freephone numbers.
Service toolkit
Book a service - Van
Book a service - Truck
Service 24h
Service contracts