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What services are offered?
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How long am I covered for?
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Travelling in Europe
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Are there any exceptions?
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Reimbursement of expenses
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How do I get help?
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Terms and conditions
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Introducing Mercedes-Benz Mobilo

Mobilo is the Mercedes-Benz long term mobility guarantee.

Mobilo applies to your vehicle if it was registered on or after 1 April 2008.

You can benefit from the services provided by Mercedes-Benz Mobilo in the following situations:
In the event of a technical breakdown
If your vehicle fails to start or can no longer continue its journey due to a Mercedes-Benz component failure.
In the event of a minor mishap
If you inadvertently have a minor mishap which prevents you from driving your vehicle, Mercedes-Benz Mobilo will not leave you stranded. A minor mishap can be something as simple as losing a key, having incorrect oil or coolant levels, incorrect fuel in the tank, running out of fuel or water ingress.
In the event of an accident/vandalism
Mercedes-Benz Mobilo will also help if you are unable to safely or legally drive your vehicle due to a road traffic accident or an act of vandalism. An accident or an act of vandalism is defined as an external event involving mechanical force suddenly impacting the vehicle from the outside, resulting in the car not being driveable. This is also the case whenever your vehicle is deliberately damaged by a third party.
Conditions apply to length of cover. See "How long am I covered for?"